UWC do should a company have their customer relations number go to an a?utomated message

Answer: The company doesn't give a sh** about customer relations like United Airlines.

In addition, I had to call lost and found.
If not a premier member, then essentially hung up and you could not even leave a message.
If a premier member of some sort you go the honor of leaving a message, but they only would respond to it (in ten days) if they found your item, so there is no way of knowing whether the actually got the message.

Moral of the story, don't leave anything on United plains.